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Pete Roth posted a discussion

Compatibility View Workarounds - Add Them here

It's frustrating when IE and VIN don't play nice together. I have talked to Support a few times about a couple of areas that are issues and the response is always sympathetic but also, "we can't do anything about it" So to those who may be experiencing the same issues as we do, here are a couple tips...My suggestion is to ALWAYS have Compatibility View (CV) turned ON.Here's when to turn it OFF or maybe turn it off...If you use v-Auto and push trade information from the Trade In Information…See More
Feb 9
Dori posted a status
"Where do I mark Customer no longer owns vehicle?"
Jan 18
Adam bENSON posted a discussion

Photo Overlay Showing on all photos

Photo overlay is showing on all photos.  I confirmed already that the first photo only option is checked. Not sure what the issue is.  How do I open a support ticket?Thanks,AdamSee More
Oct 16, 2015
Jim Meschke posted a status
"Vehicle information from the customer dashboard does no populate to printed forms. How to fix that?"
Sep 2, 2015
Allen Smith posted a discussion

August 2015 5:00am CST

We are having some trouble this morning. I can not pull up a customer by searching their name. I can get to my tasks but can not pull up the customer once I click on their name. Please help ASAP!See More
Aug 12, 2015
Steve Emrick replied to Steve Emrick's discussion MakeUrlsAbsolute
"Solved. The signature had invalid characters attached to the clickable line of the email. Once edited out, the errors stopped."
Jul 31, 2015
Steve Emrick replied to Steve Emrick's discussion MakeUrlsAbsolute
"I need to close this. I had him duplicate several screens when this happened. Careful visual examination of the pages found an invalid character set (\\, I believe) attached to the front of his email address in the signature. His profile was…"
Jul 31, 2015
Kevin Morrison replied to Steve Emrick's discussion MakeUrlsAbsolute
"Steve,  Did you open a case with Vin Support on this?"
Jul 30, 2015
Steve Emrick posted a discussion


We have a salesman who gets the message "Error while executing filter MakeUrlsAbsolute-[object error]" whenever composing emails with a Vin Brochure. It may appear 3 times but eventually is gone and he can proceed. He claims it happens on any PC tried, eliminating the usual settings problems. Is this a profile corruption?See More
Jul 14, 2015
Wilma Pickard commented on Wilma Pickard's status
"Thanks for the examples Joe... Really appreciate it."
May 4, 2015
Joe Licata replied to Joseph Little's discussion 7 ways to incorporate 15 second videos in your social media strategy.
"Great content! We have been lacking social engagement at our dealership and it seems overwhelming starting from the ground up. These 15 sec vids seem like a great idea to get the momentum rolling. I'm going to give it a try! Thanks!"
May 2, 2015
Joe Licata liked Joseph Little's discussion 7 ways to incorporate 15 second videos in your social media strategy.
May 2, 2015
Joe Licata commented on Wilma Pickard's status
"Sent! Let me know how it works out! Thanks!"
May 2, 2015
Wilma Pickard commented on Wilma Pickard's status
"Joe, Was wondering if you could email me some examples of your emails for bad credit follow up.  My email is Thanks so much! Wilma"
Apr 29, 2015
Wilma Pickard commented on Wilma Pickard's status
"Good Morning Joe! Thanks so much for your comment.  This sounds like a really good process.  I appreciate you sharing."
Apr 29, 2015
Joe Licata liked Ron Mayhew's profile
Apr 23, 2015

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Custom Follow Up and ROI Tracking for Your Website Coupon Leads

Started by Trevor Sikkink in VinTraining. Last reply by Oliver Glessner Mar 30, 2012. 1 Reply

 This post’s focus is on pushing coupons to live traffic on your website and turning them into manageable leads.  Specifically, we’ll be creating a custom process rule to follow up with the leads you generate from these coupons.  Then we’ll tie the…Continue

Tags: Process Building, Custom Process, Website, VinLens, Traffic

Becoming an IPad Dealership

Started by Luke Stoker in Inventory Management. Last reply by Russell Blackstone Dec 11, 2012. 26 Replies

We are looking to become a more Ipad focused dealership and are looking for best printing/ functionality with VIN. What Apps are VIN users using for browsers and printing.  So far I we have downloaded PrintCenteralPro and can print the customer…Continue

Tags: Integration, IPad2, CRM, VIN

Blog Posts

Managing Inventory within VinSolutions

Posted by Marcus A. Harris on January 7, 2013 at 2:45pm 1 Comment

We all know how difficult it can be to keep up with all of the changes…


VinSolutions Recognized for Pinnacle Platform Performance and Best Integrated Website with 2012 AWA Awards

Posted by Lucas Bixler on September 21, 2012 at 9:55am 1 Comment

VinSolutions was selected by PCG Consulting to receive two 2012 Automotive Website Awards in the Best Website Platform category.

VinSolutions, an industry-leading provider of Internet-based Customer…


“Vin There Done That”

Posted by Erin Morse on September 5, 2012 at 3:36pm 1 Comment

Millions of people use their email every day; most are logged in all day.  They sign up for newsletters, E-Jokes, eBooks, daily updates and a variety of other personalized communications to be delivered to their inboxes every…


VinCamera Information

Posted by Becky Bradley on May 15, 2012 at 1:28pm 9 Comments

The VinCamera is an amazing piece of hardware that VinSolutions has to offer that ties into your MotoSnap inventory module.  The VinCamera and its application allows you to take photos of your inventory and upload them directly to stock numbers…


VinSolutions on LinkedIn

VinSolutions Employee Highlight

Kelsey Jolitz

Creative Project Specialist - Art Production

Team Member since:    November 2010

Things I enjoy when not at VIN: 

Traveling is something I love to do when I can, my camera accompanying me, capturing the surrounding beauty of landscapes and nature unlike what I am used to in the Midwest. For example, the Redwood Forests of Northern California or desert scenery in Arizona. When I’m at home, I enjoy keeping up with my favorite television shows like Breaking Bad, Dexter, and The Walking Dead. 

The best part of my job at VIN: 

I’ve always been interested in art and design, and I like that my position gives me an outlet to use my creative intuition when working with dealers to help design things like their email stationary. Working with one primary designer and passing ideas back and forth has proved to be efficient, and even fun! Bart does a great job translating my notes into concrete products.

Random Trivia About Me:

When I have the time and inspiration, I enjoy making jewelry and doing crafts. I’m also into historic architecture. Someday I hope to travel to Europe to explore castles of the middle ages. Another dream of mine is to have my own business and I’d like to go back to school to study at UMKC in the near future. 



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